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Payout Guide for Sim-Funded Accounts

General

On this page
  1. How to request a payout
  2. After you submit
  3. Payout methods
  4. Payout limits
  5. Why traders trust our payouts
  6. Why a payout can be denied or delayed
  7. Cooldown rule
  8. Withdrawals count toward your Maximum Loss Limit
  9. When can I request?
  10. Smart payout habits
Short answer

To get paid, meet your plan’s payout conditions, verify your identity (KYC), set up a payout method and submit the request from the Payout tab. Payouts are sent within 2 business days.

Getting paid is a four-step process. This page walks you through it, what happens after you submit, how you receive your money, and what can delay a payout.

How to request a payout

  1. Check you’re eligibleYou need the winning days for your plan — Hero Live: 5, Hero ONE and Hero ZERO 1-Step: 4, 2-Step plans: 3 — each closing at 0.3% or more of the account balance — and Hero X: 5, each closing at $150 or more. You also need to reach your payout goal; Hero X has none. See Payout eligibility by challenge type.
  2. Verify your identityLog in to your FundedHero Futures dashboard, go to Settings > KYC and submit your ID documents.
  3. Set up your payout methodOnce you’re verified, you can create your payout account through our secure processor.
  4. Submit your requestOpen the Payout tab on your dashboard, choose your payout amount and confirm your eligibility.

After you submit

  1. Manual reviewReview begins as soon as you submit your request. Our Risk Team confirms your eligibility and rule compliance.
  2. First payout agreementOn your first payout only, you sign a digital agreement from our payment processor before funds are released.
  3. You get paidYour profit is sent to your secure wallet. Payouts are sent within 2 business days of your request, backed by our 48-Hour Payout Guarantee.

Payout methods

Method Processing fee Estimated delivery
Straight to Broker (FHX Markets) None Instant once processed — the fastest way to get paid
RISE 5% 1–3 business days
Crypto 5% 1–2 business days

The 5% fee on RISE and Crypto is charged by FundedHero to cover transaction and processing costs. Straight to Broker payouts are credited to your FHX Markets trading account, where you can withdraw through the FHX Markets platform or keep trading with them.

Payout limits

  • Minimum and maximum are set per plan and account size, ranging from $100 to $1,000 minimum and $500 to $5,000 maximum. Your challenge page lists the exact figures for your account.
  • 1-Step plans (Hero ONE and Hero ZERO) have no minimum payout amount. You just need to hit your minimum winning days and payout goal.
  • First 30 days on a funded account: you can withdraw up to $2,500 in total during your first 30 days.

Why traders trust our payouts

  • Quick payouts: fast funding and fast withdrawals when you qualify
  • Flexible methods: Straight to Broker (FHX Markets), RISE or crypto
  • Secure processing: every payout is handled through a trusted, secure system
  • Transparent rules: everything is laid out clearly, with no hidden catches or vague limits

Why a payout can be denied or delayed

  • You’ve given back more than 35% of your total profits — in other words, you must keep at least 65% of your profits at the time you request.
  • You break your plan’s consistency rule — Hero Live: 20% per day, Hero ONE (1-Step and 2-Step) and Hero ZERO 1-Step: 50% per day, Hero X and Hero ZERO 2-Step: no consistency rule on payouts.
  • You break any trading rule.

Cooldown rule

If a trade or trading day gains 3% or more of your account balance, your contract size is cut by 50% for the next trading day. This reinforces risk control and steady performance.

Withdrawals count toward your Maximum Loss Limit

ExampleYou grow a $50K Hero ONE 1-Step account, which has a $2K maximum drawdown, to $55K at the close. Your Maximum Loss Limit (MLL) has trailed up to $53K.

If you then withdraw $2K, your balance drops to $53K, right on the limit, and the account breaches immediately.

Plan your withdrawals so you keep a buffer above your limit. See also the Trailing Withdrawable Balance Policy.

When can I request?

Question Answer
My first payout You’re eligible once you have your plan’s winning days (counted in business days) and reach the payout goal for your account size.
After that Payouts run on a 3-day cycle. You can request again once you’ve completed a fresh set of winning days for your plan.

Smart payout habits

  • Take profits in smaller chunks — don’t drain the whole account at once.
  • Always leave a buffer above your max drawdown.
  • Treat payouts as checkpoints, not the finish line.
  • Don’t force big trades just to qualify — stay consistent and within your edge.
Need help with a payout? Reach out through Discord or open a ticket from your dashboard and our team will sort it out.

Can’t find your answer?

Our support team is online 24/7 and usually replies within minutes.

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